Dr. Brian Jack, Professor of Family Medicine and Chair of the Department of Family Medicine at Boston Medical Center and Boston University School of Medicine, discusses his Re-Engineered Discharge process (Project RED), which has become a model for hospital-based readmission reduction programs.
Acumentra Health helps Oregon nursing homes address readmissions with in-house primary care; TMF Health Quality Institute and Texas community partners promote diabetes prevention program; and other QIO happenings.
Jeffrey Flaks, COO of Hartford HealthCare, shares how creating a culture of staff ownership and accountability led to increased quality and patient satisfaction within the Connecticut-based health care system.
Charles Pascale tells QIO News readers why the collaboration he has witnessed among his providers helps him remain positive after being diagnosed with diabetes, congestive heart failure, mild stroke and more.
Anne Arundel Medical Center in Annapolis, Md. developed SMART Discharge, a universal “always event” protocol that engages patients and families in care transitions and ensures that five key areas are always covered at discharge.
Stratis Health, the QIO for Minnesota, and a number of key stakeholders are working together to remove barriers to adoption and to promote the routine use of shared-decision making throughout the state.
Anne Arundel Medical Center developed the SMART Discharge protocol to engage patients and families in the discharge process. They applied the protocol to their current discharge process to ensure five key areas are always addressed during hospitalization and at discharge. Which of the following is not one of the five key areas of SMART?
Answer: D. Reminders is not one of the key areas of SMART Discharge. The key areas are – Symptoms, Medications, Appointments, Results, Talk. SMART is an overall reminder of things that should always be discussed with patients and families during hospitalization and at discharge.
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QIO News is a publication of the Centers for Medicare & Medicaid Services’ (CMS) Center for Clinical Standards & Quality, and is brought to you by VHQC, the Care Reinvention through Innovation Spread National Coordinating Center, under contract with CMS. VHQC/CRISPNCC/6/25/2014/1954